Customer Service
Customer Service
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Whether you're working, gaming, or relaxing - MaxoRize releases tension, restores energy, and keeps you performing at your best.
Works during meetings, gaming, or travel
15-minute resets that actually fit your schedule
From tension to energy, without pausing your day
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
A 15-minute reset you'll actually use
Comfort during calls & commutes
Keep going without long pauses
Classic White or Slate Grey both deliver the same 15-minute reset that releases tension and recharges energy during work, gaming, or relaxation.
Release Tension • Restore Focus • Silent Operation
Release Tension • Restore Focus • Silent Operation
5 modes, 10 levels, optional Heat Comfort.
Up to 5 days per charge, USB-C.
15-minute auto sessions with memory recall.
Low-profile, under most shirts. No wires.
Our 15-minute reset uses targeted vagus nerve stimulation to help calm your nervous system. Simply wear the device, select your preferred mode, and let the gentle pulses work to reduce stress and promote relaxation in just 15 minutes.
No app required. Everything is controlled with the dial on the device itself — simple, intuitive, and ready to go.
Modes refer to different stimulation patterns designed for specific goals (relaxation, focus, sleep, etc.). Intensity levels control the strength of the stimulation within each mode, allowing you to customize the sensation to your comfort level.
MaxoRize has an adjustable strap that fits most neck sizes comfortably. It's designed to be low-profile and discreet, so you can wear it under clothing without drawing attention.
Rest the Ω-shaped band around the back and sides of your neck so all 6 contact pads touch your skin. The pads should sit on the sides of your neck, below the jawline. Move hair, hoodies, and scarves out of the way.
For optimal results, we recommend 2-3 sessions per day. You can use it as needed for stress relief, before sleep, or whenever you need to reset. Each session is 15 minutes, making it easy to incorporate into your daily routine.
Yes, vagus nerve stimulation has been extensively studied and is considered safe for most people. Our device uses gentle, non-invasive stimulation at levels proven safe in clinical research.
With typical use (1–2 sessions per day at medium intensity with heat), expect up to 5 days per charge. Heavy use at high intensity with maximum heat will reduce runtime.
Wipe the contact pads with a slightly damp cloth after each use. For deeper cleaning, use a mild soap solution. Ensure the device is completely dry before charging or storing. Store in a cool, dry place when not in use.
Most users experience no side effects. Some may notice mild tingling or slight redness at the contact points, which typically subsides quickly. If you experience any discomfort, reduce the intensity or discontinue use.
We recommend using the device while seated or lying down in a relaxed position. It's not designed for use during active exercise or physical activities.
Do not use this device if you have a pacemaker, implanted defibrillator, or other electronic medical devices. Consult with your healthcare provider before use if you have any medical conditions.
We currently ship to the United States, Canada, United Kingdom, Australia, and most European Union countries. Check our shipping page for a complete list of available destinations.
Orders are delivered within 1–2 business days. As soon as your order ships, you will receive a tracking link from the same local carrier that will deliver your package, so you can follow it easily from the sorting center to your doorstep.
We offer a 30-day money-back guarantee. If you're not completely satisfied, you can return your device within 30 days of purchase for a full refund. The device must be in good condition with all original packaging.
Yes, all devices come with a 1-year international warranty covering manufacturing defects. Extended warranty options are available at purchase for added peace of mind.
You'll receive a tracking number via email once your order ships. Use that link to follow your package in real time.
If your package arrives damaged, please contact our support team within 48 hours with photos of the damage. We'll arrange for a replacement to be sent immediately at no additional cost.
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